Privacy Policy
Stoke Fire Doors Group Ltd
Effective Date: March 2026
1. Introduction
Stoke Fire Doors Group Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.
2. Company Details
Stoke Fire Doors Group Ltd
Unit 1, Tunstall Arrow North
James Brindley Way
Sandyford
Stoke-on-Trent
ST6 5FD
Email: enquiries@sfd-group.co.uk
3. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number
Business Information: Company name and job title (if applicable)
Technical Data: IP address, browser type, device information
Usage Data: Information about how you use our website
Enquiry Data: Information submitted through contact forms or emails
4. How We Use Your Information
We use your personal data for the following purposes:
To respond to enquiries and provide requested information
To deliver our products and services
To improve our website and user experience
To comply with legal obligations
To send relevant business communications (where permitted)
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent – where you have given clear permission
Contract – where processing is necessary to fulfil a contract
Legal obligation – to comply with the law
Legitimate interests – to operate and improve our business
6. Data Sharing
We do not sell your personal data. We may share your information with:
Service providers (e.g. IT, hosting, or email providers)
Professional advisors (e.g. legal or accounting)
Authorities where required by law
All third parties are required to respect the security of your data.
7. Data Retention
We only retain your personal data for as long as necessary to:
Fulfil the purposes we collected it for
Satisfy legal, accounting, or reporting requirements
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
9. Your Data Protection Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Request transfer of your data
To exercise any of these rights, please contact us using the details above.
10. Cookies
Our website may use cookies to improve user experience. You can control or disable cookies through your browser settings.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: enquiries@sfd-group.co.uk
This Privacy Policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
